Shipping policy
Processing
It normally takes 1-2 business days for us to process your order.
Product processing time depends on the following aspects:
1. Quality inspection. We need to ensure that each product is perfect when it reaches the customer.
2. Transport packaging. Because the products are precious, they need to be carefully packed to avoid damage during transportation.
3. Whether there is inventory. For some very popular products, we cannot guarantee that they will always be in stock. We regularly monitor the inventory to ensure that the products are in stock.
Thank you for your patience.
Shipping
Standard shipping: We currently support global shipping, All products on the website have free and fast shipping, and delivery time is 3-7 business days.
Overall, the shipping time is an estimated time. Invalid addresses, customs clearance procedures, bad weather, or other reasons will lead to a longer delivery time than expected.
About Tax
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers.
Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes.
Please note that according to customs regulations, Wiecik cannot declare purchased items as a gift or list an amount that is lower than the actual product price.
*Note
Please check that you have the correct shipping address on your order BEFORE making payment as this is the address we will ship to.
Need to Know
Processing
It normally takes 1-2 business days for us to process your order.
Product processing time depends on the following aspects:
1. Quality inspection. We need to ensure that each product is perfect when it reaches the customer.
2. Transport packaging. Because the products are precious, they need to be carefully packed to avoid damage during transportation.
3. Whether there is inventory. For some very popular products, we cannot guarantee that they will always be in stock. We regularly monitor the inventory to ensure that the products are in stock.
Thank you for your patience.
Shipping
Standard shipping: We currently support global shipping, All products on the website have free and fast shipping, and delivery time is 3-7 business days.
Overall, the shipping time is an estimated time. Invalid addresses, customs clearance procedures, bad weather, or other reasons will lead to a longer delivery time than expected.
About Tax
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers.
Customers take full liability for all return shipment costs, customs charges, and handling fees should they refuse to accept a parcel due to import duties or taxes.
Please note that according to customs regulations, Wiecik cannot declare purchased items as a gift or list an amount that is lower than the actual product price.
*Note
Please check that you have the correct shipping address on your order BEFORE making payment as this is the address we will ship to.
Need to Know
Wiecik is not liable for shipping or delivery delays caused by natural or uncontrollable events. Furthermore, Wiecik is not accountable for delays associated with the courier, including customs clearance.
All items purchased from us are subject to a shipment contract. This implies that the risk of loss and title for such items transfers to the customer upon our delivery to the carrier.
· Wiecik monitors and logs all reports of lost, missing, incorrect, or damaged items. Lost, missing, or wrong/damaged items must be reported within 7 calendar days of the order being marked as delivered. For wrong/damaged items, accompanying pictures must be submitted.
· Wiecik retains the right to restrict and/or reject the reshipment and/or refunding of an order/item in all circumstances. In cases where a courtesy reshipment is issued, the reshipment order is not eligible for return and/or refund.
is not liable for shipping or delivery delays caused by natural or uncontrollable events. Furthermore,Wiecik is not accountable for delays associated with the courier, including customs clearance.
All items purchased from us are subject to a shipment contract. This implies that the risk of loss and title for such items transfers to the customer upon our delivery to the carrier.
· Wiecik monitors and logs all reports of lost, missing, incorrect, or damaged items. Lost, missing, or wrong/damaged items must be reported within 7 calendar days of the order being marked as delivered. For wrong/damaged items, accompanying pictures must be submitted.
· Wiecik retains the right to restrict and/or reject the reshipment and/or refunding of an order/item in all circumstances. In cases where a courtesy reshipment is issued, the reshipment order is not eligible for return and/or refund.